FREQUENTLY ASKED QUESTIONS ABOUT WORCESTER FITNESS
What are Worcester Fitness Club Hours
Monday – Friday: 5 AM – 8 PM
Saturday & Sunday: 7 AM – 5 PM
What does it cost to join Worcester Fitness?
Worcester Fitness offers several different membership packages. You can view our different membership options here. Please contact Kat Butterfield for detailed information or to schedule a tour.
Do you ALLOW lap swimming in your pool?
Yes, by reservation only. We are able to offer lap swimming or general lane usage in 45-minute intervals. We also offer 30 minute slots up to 1 hour per day. Lane reservation is required and a cleansing shower prior to entering the pool. Click here to reserve your lane. (You can also access this from our appointment section of the MindBody App
Do you offer group exercise classes?
Do you have water fitness classes?
Yes. Pool classes will be held Monday, Wednesday, and Friday from 10:30 am-11:15 am.
Do you offer personal training?
Personal Training is available by appointment. Email email@example.com to schedule your training sessions. Appointments may also be made at the front desk.
How do I book a massage?
Yes, By appointment with one of our three licensed massage therapists. Contact Steve@worcesterfitness to book your appointment. Appointments may also be made at the front desk or on our MindBody™ App.
How do I change my billing information?
You can update your profile information online at https://worcesterfitness.com/login and accessing the MindBody™ app or contact Katherine Butterfield at 508-852-8209 ext. 112 or email firstname.lastname@example.org. For Apple device users, you can download the app here. For Android device users, the app is available for download here.
Who can I contact with questions about my membership fees?
Please contact Director of Operations Katherine Butterfield to inquire about your account balance at 508-852-8209 ext. 12 or email email@example.com.
How do I cancel my membership?
All cancellations must be submitted in writing to Worcester Fitness via registered or certified mail, or by email at firstname.lastname@example.org.
How can I redeem a Worcester Fitness Gift card?
Gift cards can be redeemed to pay for any eligible service or program at Worcester Fitness.
Does my gift card ever expire?
A purchased Worcester Fitness Gift Card has no expiration date, service charges, or dormancy fees. A complimentary Worcester Fitness Gift Card must be used within 90 days of issuance and is non-transferable.